![]() How are your systems down for a week now and you can’t process deliveries, refunds, or anything. It is very unprofessional, and I feel like I’m being given a run around. I still have yet to actually received a call from them, as I am the one who has to call to check on the status. After speaking with multiple associates and my sales rep over multiple days since, they are still telling me “their systems are down and they can’t even log into to check information, make refunds (which I have asked for several times now) or anything. We were upset but understanding at first. That Wednesday on 10/04 we received an email, text and phone call all stating “their systems are currently down and they are unable to make deliveries”. After a few days our sales rep called us saying that they were going to have a new couch delivered on 10/06. After calling and speaking with customer service and the warehouse, everyone kept saying they didn’t know what happened to it, it was just lost. Delivery was expected for both on 9/29, however only 1 of 2 couches was delivered. Visit your nearest Ashley Store showroom today! Our locally owned and operated Ashley Stores are passionate about bringing you the best value in furniture and mattresses for your home. At Ashley, we celebrate being home with you. It’s the daily moments and experiences you share that make it uniquely you. ![]() In fact, every Ashley Sleep mattress is subject to more than 200 quality control tests-because a great mattress makes a difference to your quality of sleep and even your quality of life. ![]() That includes many of the top mattress brands-including Tempur-Pedic, Sealy, Simmons, Serta, Stearns & Foster-as well as our very own Ashley Sleep mattresses, which offer superior comfort without the premium price tag. No matter which Ashley Store location you visit, you'll find stylish, quality furniture that's just right for any room in your home. 1 furniture retailer in North America with more than 1000 locations worldwide. The Ashley Store in Greenville, SC is committed to being your trusted partner and style leader for the home. Your Local Furniture, Mattress & Decor Store
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